Website and Social Media Privacy Policy
Bed&More Egypt Privacy Policy
Bed&More Egypt, part of NOL Trading & Investment LLC., takes your privacy seriously. This policy outlines how we use personal information collected from your use of www.bedn-more.com (the "Website"), its sub-domains, and associated Mobile Apps. We handle any personal information you provide, including contact details, in accordance with this policy. References to "our," "we," "us," and "Bed&More" pertain to Bed&More Egypt and its branches. We may update this policy periodically. Changes are effective upon posting on the Website. You can check the effective date at the document's end to see if updates have occurred.
Policy Summary:
- What Information We Collect and How
- How We Use and Share Your Information
- Use of Personal Information for Marketing
- Dealing with Third Parties on Your Behalf
- Sensitive Personal Information
- Security of Personal Data
- Cookies
- Further Information
- Copyright and Trademarks
- Your Personal Data and Your Legal Rights
- Third-Party Links
- Consent
- Policy Updates Â
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What Information We Collect and How
"Personal information" includes any information about you provided to us or third parties in connection with our products or services, whether through this website, our applications, by phone, in person, or in writing. This may include your name, passport/national ID details, email address, postal address, phone number, date of birth, and bank details.
We collect personal information:
- Through inquiry, registration, claim, feedback forms, and forums.
- When you purchase products or services.
- When you complete surveys or polls on the website.
- Through applications.
- Through feedback forms, web analytics tags, and when you provide details online or offline.
- When you communicate with us via social media or messenger services.
We may also use cookies or similar technologies to collect website usage information. See our Cookie Policy for more details. Additionally, we may collect IP addresses via web analytics.
Product-specific privacy policies may apply when you purchase products or services. These take precedence over this general policy in case of conflict. Please share this document with anyone else covered by or a party to any services or policies you purchase from us.
- How We Use and Share Your Information
We are committed to protecting your privacy. We use your information to manage your insurance, including underwriting, claims handling, and analytics to improve our processes, products, and services. We may contact you using the provided contact information, including phone, email, or messenger services. We may also send you information about our products and services. This may involve sharing your information within Bed&More Egypt, with agents, suppliers, other insurers, reinsurers, and service providers. We only share your information with third parties outside Bed&More Egypt if they agree to maintain strict confidentiality and use it solely for the specified purpose. We may also share your information with regulatory authorities as required by law.
- Use of Personal Information for Marketing Purposes
We may use your information for research or to inform you about other products or services unless you opt out. You will always have the option to opt out of further communication. Contact us if you prefer not to receive marketing information or participate in research.
- Dealing with Third Parties on Your Behalf
Due to data protection, we cannot discuss your policy with your spouse, partner, or another third party unless you authorize us to do so. Contact Bed&More Egypt to inform us of whom you'd like to speak on your behalf. However, they will not be able to cancel the policy, as we require speaking to the policyholder for cancellations.
- Sensitive Personal Information
We may need to collect and process sensitive personal information (e.g., criminal convictions, health information) for some products or services. We only use this information for the specific purpose you provide it. Ensure you have the express consent of others before providing their sensitive information and inform them of this Privacy Policy.
We will never ask for sensitive information like your Credit or Debit Card Number, CVV, PIN, OTP, online passwords, etc. Please do not provide or share these details via emails/SMS or on calls received from individuals claiming to be from Bed&More Egypt. Kindly report any suspicious activity immediately to support@bedn-more.com or +201115622217
- Security of Personal Data
Customer data security is a priority and a shared responsibility. While we ensure the highest standards of care and protection once data reaches us, we cannot control the internet. We take no responsibility for data in transit. Safeguard your devices and secure data you communicate to us, or use a communication method you're comfortable with.
- Cookies
We send cookies to your computer and other web-enabled devices. Cookies enhance your website experience by identifying you if you've previously visited. They make the web more useful by storing your preferences. Our cookies do not contain personally identifiable information. Most browsers allow you to disable cookies, but this may limit website functionality.
- Further Information
Telephone calls may be recorded for monitoring, training, and fraud prevention. By using this communication method, you consent to recording.
- Copyright and Trademarks
Bed&More Egypt owns the trademarks, logos, and service marks on this website. Written permission is required for their use. Website materials are copyrighted. No part may be modified, reproduced, stored, transmitted, copied, distributed, or used commercially or publicly without prior written consent.
- Your Personal Data and Your Legal Rights
Personal information provided to us is handled in accordance with applicable data protection regulations. You have the right to:
- Object to the use of your personal information for direct marketing. We will provide an opt-out mechanism and obtain your consent where required.
- Request a copy of your personal information we hold.
- Request correction of inaccurate data.
Contact us in writing with your requests: support@bedn-more.com or +201115622217
- Third-Party Links
The website may contain links to external sites not covered by this policy. Their operators may collect and use your information according to their own policies.
- Consent
By using our services or this website and providing personal data, you consent to its use as outlined in this policy. Do not send us personal data if you disagree.
- Policy Updates
This policy was last updated in September 2024.
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